Sorry This Profile Can t Connect to Xbox Live Download It Again

The 'Pitiful, this profile can't connect to Xbox live on this console' error appears when the user is trying to play an Xbox360 backward-compatible game on an Xbox One panel. For all users, the Xbox Live membership is working commonly as they can play Xbox Golden Bill of fare games and use online features with no issues. This trouble seems to exist restricted to backward-compatible games that are being launched on Xbox One console (they play just fine on Xbox360).

Distressing, this profile can't connect to Xbox live on this console on Xbox One

What's causing the 'This Contour Can't connect to Xbox Live on this Console' Error?

Here'south a list of things that might ultimately cause the 'This Contour Can't connect to Xbox Live on this Console' fault:

  • Xbox Alive Cadre Service issue – Equally it turns out, the inability to play backward-compatible games can also be acquired past a server issue that is beyond the end-user control. Scheduled maintenances and DDoS attacks on the Xbox servers in your area might go far incommunicable for your panel to validate buying. In this case, the merely viable fix is to wait for the consequence to be fixed past Microsoft'due south engineers.
  • Glitched Temp data – Some other potential cause that might be responsible for this outcome is some kind of corrupted data that is currently being stored in the temp folder of your Xbox Ane Console. if this scenario is applicable, you should exist able to fix the problem by performing a power-cycling process to remove temp information and drain the power capacitors of your console.
  • Corrupted Local 360 Storage folder – If you previously had an unexpected console intermission when playing a backward-compatible game, some files located in the Local360 folder may take go corrupted. In this case, you should be able to gear up the upshot by deleting the folder using the classic Xbox 360 interface.
  • Xbox profile is stuck in a limbo state – Some other cause that will cause this beliefs is an Xbox profile that is stuck in the middle of the signing process. Since the backward-compatibility feature needs to validate ownership, it will non exist able to exercise so unless you sign out & in your Xbox 1 profile.
  • Os corruption – In some rare circumstances, you might encounter this issue due to some corrupted firmware or software components that cannot be repaired conventionally. In this case, you should exist able to resolve the consequence by resetting every system component via a soft reset procedure.

Method 1: Checking the status of Xbox Alive Servers

Before nosotros accelerate further to other repair strategies, it'south important to start this troubleshooting guide by making sure that the issue is not beyond your control. Go on in listen that it's besides possible that a temporary trouble with the Xbox Alive servers is responsible for your console's inability to play backward compatible games.

Whenever this trouble occurs, it is typically due to two main causes – There's either a scheduled maintenance period or there's some kind of unexpected outage issue (a DDoS attack or an unexpected problem with the servers in your area).

If the core services are down, your game ownership volition non be validated, so you will not be able to play the backward-compatible game. In instance you think this scenario might exist applicable, visit this link (hither) and verify if any core services are currently not operational or are operation with limited capabilities.

Verifying the status of the Xbox alive services

If this investigation ends up revealing a server issue that is beyond your command, there isn't much else you lot can practice other than wait for Microsoft's engineers to ready the problem. Be sure to check the Xbox Status page regularly until y'all run across that the problem has been resolved.

Withal, if the investigation didn't point towards whatever server issues, move directly to the next method beneath for a unlike prepare of instructions that will resolve the issue if it's occurring locally.

Method 2: Performing a Ability-bicycle

If you lot've previously confirmed that the problem is but occurring locally and it isn't caused by a server issue, temporary files are probable being responsible for the apparition of the Sorry, this profile can't connect to Xbox alive on this console' error.

The most efficient way of resolving the error message, in this example, is to perform a power cycle. A ability-cycling process will make clean the vast majority of temporary files that might cause this error lawmaking without affecting any of your games, applications and user preferences.

Several affected users accept confirmed that they managed to resolve the issue entirely afterward following the instructions below. Here's a quick guide on performing a power-cycling procedure on your Xbox I panel:

  1. Start the operation past ensuring that your console is fully powered on and is non currently in hibernation.
  2. And then, press the Xbox button on the forepart of your console and proceed information technology pressed for about 10 seconds (or until the front LED stops flashing). Subsequently y'all come across this occurring, release the button and wait until the ability is cutting off completely.
    Perform a hard reset on Xbox One
  3. Once your console is no longer showing any activity signs, wait for a full minute or so. To ensure that the procedure is succesfull, you can also try to disconnect the cable from the power outlet.
  4. Plough your console dorsum on again past pressing the panel Xbox push one time once more. But this time, make information technology a brusk press only. During the next startup sequence, keep an eye out for the Xbox blitheness sequence. If you see it, it's confirmation that the ability-cycling procedure was successful.
    Xbox 1 starting animation
  5. Once the startup sequence is consummate, effort to play the astern-compatible game one time again and come across if the issue is resolved.

If you're nonetheless encountering the 'Sorry, this profile tin't connect to Xbox alive on this console' error while trying to launch the game, move down to the next method below.

Method 3: Deleting the local Xbox 360 storage (on Xbox Ane)

As it turns out, the 'Pitiful, this profile tin't connect to Xbox live on this console' error can as well occur due to some kind of file corruption inside your Local360 Storage folder. This is normally hidden from view and can be easily accessed after you lot endeavour to launch the backward-compatible game.

Several affected users have confirmed that they managed to gear up the issue by accessing the Storage Direction section of the classic Xbox 360 interface and deleting the Xbox360 profile. After doing this, restarting the console and configuring information technology over again, they were able to play the backward-compatible game with no issues.

Here'due south a quick guide on deleting the local Xbox 360 storage on your Xbox One console:

  1. Launch the backward-compatible game from your Xbox One console. When y'all come across the error bulletin, press the Xbox button on your controller to bring out the archetype Xbox 360 interface.
  2. Once y'all're inside the Xbox Guide bill of fare, navigate to Manage Storage and press A to access it. Choose Yeah at the Manage Storage confirmation prompt.
    Accessing the Manage Storage carte du jour of the classic Xbox360 interface.
  3. Once you lot're within the Storage Management window, select the Profiles folder and hit the A button to access it.
    Accessing the Profiles folder
  4. From the next bill of fare, select your local profile and printing the Y push to schedule it for deletion. Next, select Yes at the confirmation prompt to confirm the operation, then look for it to complete.
  5. In one case the local Xbox 360 space has been cleared, attempt to play the backward-compatible game once again and encounter if the issue is now resolved.

If yous're still encountering the same 'Sad, this profile can't connect to Xbox live on this panel' error, move down to the next method below.

Method 4: Re-initiating the Xbox One Profile

If y'all've come up this far without a viable set, probable, the issue is occurring due to some kind of inconsistency with the profile that you lot're currently signed in with.

Several users that were besides struggling to resolve the 'Deplorable, this profile tin't connect to Xbox live on this panel' mistake has confirmed that they were finally able to play backward-compatible games subsequently they removed & re-added their Xbox account.

Here's a quick guide on how to do this on your Xbox One console:

  1. On your Xbox One controller, printing the Xbox button i then select the Settings icon via the newly appeared guide menu. And then, move over to the correct-hand or left-hand (depending on your user preferences) and cull All Settings.
    Opening All settings - Xbox
    Opening All settings – Xbox
  2. One time you lot're inside the Settings card, go to the account tab. Once you go there, move over to the right-hand side and choose to Remove accounts.
    Accessing the Remove Accounts menu
  3. Select the account that you desire to remove, and then confirm the removal procedure.
  4. Once the process is consummate, restart your figurer and see if the issue is resolved at the next arrangement startup after yous sign in again.
    Signing in with your Xbox account account
  5. Launch the backward-compatible game once again and run across if the same issue is nonetheless occurring.

If you're however encountering the same 'Distressing, this profile tin't connect to Xbox alive on this panel' error, move down to the final method below.

Method 5: Performing a soft reset

If yous followed every method to a higher place and you're notwithstanding encountering the aforementioned 'Pitiful, this profile can't connect to Xbox live on this panel' fault, you lot're likely facing an result with some organisation file that will not go away this hands.

In this example, your only promise of resolving the issue is to reset every firmware & software component that might be triggering this problem. For the sake of keeping your data, the best approach would be to go for a soft reset.

A soft reset will allow yous to refresh every operating system component while assuasive you to keep all your games and data. Here's a quick guide doing a manufacturing plant reset on Xbox 1:

  1. On your Xbox One panel, press the Xbox push button (on your controller) in one case to open up up the guide menu. Subsequently you manage to get there, go to System > Settings > System > Panel Info. One time you get to the Console Info menu, select Reset console from the newly appeared menu.
    Performing a soft factory reset
  2. Once you manage to get inside the Reset console menu, choose Reset and keep my games & apps from the newly appeared carte.
    Soft Resetting Xbox I
  3. Wait until the process is completed since your console will restart automatically at the end of it. Once your panel boots back on, attempt to play the astern-compatible game once again and see if the consequence is resolved now.

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Source: https://appuals.com/how-to-solve-this-profile-cant-connect-to-xbox-live-on-this-console-error/#:~:text=As%20it%20turns%20out%2C%20the%20'Sorry%2C%20this%20profile%20can,launch%20the%20backward%2Dcompatible%20game.

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